Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use OTTSewa.
Overview
At OTTSewa, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our Services, you consent to the data practices described in this policy. We encourage you to read this policy carefully and contact us if you have any questions.
Our Commitment: We never sell your personal information to third parties for marketing purposes.
Information We Collect
We collect different types of information depending on how you interact with our Services:
Account Information
- Full name
- Email address
- Phone number
- Password (encrypted)
Transaction Data
- Order history
- Payment records
- Billing information
- Delivery details
Usage Data
- Pages visited
- Features used
- Session duration
- Device information
Communication Data
- Support tickets
- Email correspondence
- Feedback and reviews
How We Use Your Information
We use the information we collect for various purposes:
- 1Process Orders: To fulfill your purchases and deliver digital products
- 2Send Communications: Order confirmations, updates, and important notifications
- 3Provide Support: To respond to your inquiries and resolve issues
- 4Improve Services: To analyze usage and enhance user experience
- 5Marketing: With your consent, to send promotional offers and updates
- 6Security: To protect against fraud and unauthorized transactions
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us operate our platform (payment processors, email services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Consent: When you explicitly agree to share your information
Data Security
We implement robust security measures to protect your personal information:
SSL Encryption
All data transmitted is encrypted using SSL/TLS
Secure Storage
Data is stored on secure, protected servers
Access Controls
Strict access controls limit who can view data
Regular Audits
We conduct regular security assessments
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at privacy@ottsewa.store.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our Services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our Services and maintain records
When your data is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending an email to registered users
- Updating the "Last Updated" date at the top of this page
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: